About

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About Us

Phone-Direct
Call Answering Services

Phone Direct is a phone and digital service provider based in the UK. We work with businesses looking for reliable and professional phone services.
We can work on your behalf 24 hours a day, seven days a week. Your business will always be covered by a friendly and professional phone company.
We offer a range of packages to suit your needs. Make sure that your customers and clients are able to interact with a human on the other end of the line with Phone Direct.
Phone Direct can also handle other areas of your business, such as e-commerce, social media and order management. Our wide range of services will take care of all your needs.

Customer Service

55%

Sales / Lead Generation

32%
Learn More
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Why We Are Different

Call answering: Having a human voice on the other end of the line is vital to building trust with your clients and customers. Phone Direct will ensure that your company will always have a human presence during phone calls. Our fully trained answering agents will be there to deal with any inquiries by phone.

Digital management: There are many facets to running a business digitally. Maximize your potential by working with a professional company like Phone Direct. We can manage various aspects such as social media, e-commerce and order systems.

Virtual office and numbers: Phone Direct can provide your business with important features like a virtual office and business phone numbers. These essential services can have a huge impact on your company.

Complete control: We understand that our clients will need something tailor-made to their business. Our phone answering services are under your complete control, so you can fine-tune all of the details. Customize the time period, forwarding options and other important details to get the most out of our call answering service.

Digital interface: We have made it incredibly easy to update your preferences by ensuring everything is online via our app and portal. Through our app, you can update your availability, view missed calls and messages and other important actions.

Payment options: Becoming a part of Phone Direct can be done on your terms. We offer our clients a pay-as-you-go package so you only have to pay for what you need. Alternatively, you can sign up for our monthly package and benefit from some of the most competitive rates in the industry.

Virtual receptionist: A customer or client will always feel more at home if they are speaking to someone rather than a machine. With our virtual receptionist service, your company will always have a person available to field any questions and queries. This can make a big difference and help you seal important clients and customers.

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The UK’s choice

Phone Direct works with many different types of businesses. Whether you are a family-owned business or a large national company, Phone Direct can provide the highest quality services for you.

Our bespoke services will allow you to get the best out of our digital services. Customize your plan, specify your peak periods and quiet periods and benefit from other perks.

  • Affordable rates
  • Build your own plan
  • Friendly phone professionals
  • Monthly or pay-as-you-go
  • Proven and reliable service

We know how important it is to bring the human touch to business. Your customers and clients will no longer meet an answering machine message or robotic voice. Our friendly team of professionals will always be there to deal with any inquiries.

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Why choose Phone Direct

With years of experience at the highest level, Phone Direct is the best phone and digital services provider in the UK.

Over our years in the industry, we have worked with all kinds of clients and businesses. Our track record of success gives us one of the best reputations in the industry.

Our dedicated team of professionals strives to deliver the highest quality services. We are available 24/7 to work on your behalf.

Dedication: We are passionate about providing the best services in the UK. Our exceptional customer service is what distinguishes us from other providers.

Bespoke services: There is no other phone and digital service that offers the same level of customization. You can benefit from a service that is built around your company and your needs.

Proven: Over the years, we have consistently delivered high-quality results for our clients. Our proven and reliable team can provide world-class phone answering services at all times.

Affordable: We believe in providing our services at a rate that is affordable and competitive. You can benefit from some of the best prices in the UK.

Package options: You can select a call answering package that suits your needs. Sign up to our pay-as-you-go option or join our monthly package to enjoy our services.

Friendly team: At Phone Direct, you can work with some of the most forward-thinking, friendly professionals in the industry. We make a fantastic impression on your clients and customers to help your business.

24/7: Your business should always be available in the digital age. We can offer our services 24 hours a day, seven days a week, so you’ll never miss a beat again.

Easy setup: It is extremely easy to become a part of the Phone Direct team. Sign up through our website or call one of our experts and we will get you started right away.

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Four easy steps

How To Get
Started

Setup Your
Campaign

Name your Campaign and choose your country

Get a Tracking
Number

Get a unique Tracking Number where you can send calls

Add a Target
Line

Forward your calls to buyers or anywhere you'd like them to go

Launch Your
Campaign

Name your Campaign and choose your country

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Monthly Packages

If you want the best value for your money, our monthly package will allow you to benefit from our services at a low and competitive rate.

The best part is that you are not locked into a long-term contract, so you can end your package anytime you need.

Pay-as-you-go

If you want flexibility in your payment plan, sign up for our pay-as-you-go service. This means you are only paying for your needs and aren’t committing to a fixed contract.

Simply top up your account whenever you require our services and our team will be available on the other end of the line.

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Our team

Our Best Specialists
Work For You

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Contact Us Today

If you are interested in our excellent phone services, get in touch with Phone Direct today.

You can visit our website to learn more about our company. We offer a variety of phone services to meet all of your needs.

No matter what you are after, our team of professionals can deliver results every time.

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Contact Phone Direct

We Are Here to Help You

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