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The E-commerce sector has grown astronomically over the past decade. Companies that have begun selling their products online have seen an explosion in growth, as this now-lucrative market offers the chance to sell your products to people all around the world.

When it comes to succeeding in the e-commerce industry, you need a proven e-commerce management system in place. Phone Direct can provide your company with e-commerce management solutions that can take your business to the next level.

We have implemented a range of proven strategies and solutions to help our clients succeed. Over our years in the industry, we have consistently delivered high-quality results for our clients.

What is E-commerce management?

E-commerce management involves overseeing the operations of an online business, such as product fulfillment, marketing and customer acquisition. It can also involve handling the behind-the-scenes systems in online businesses, such as tracking, administration and other essential duties.

There are many reasons why e-commerce management is important:

• Streamline your business: every business can benefit from optimizing its day-to-day operations. With e-commerce management services from Phone Direct, you can streamline your business and ensure you offer effective and efficient services and products. Our experts are highly skilled at managing e-commerce companies, so you know you are in good hands with Phone Direct.
• Customer acquisition: as you are competing with many other businesses in the online world, attracting customers can be a difficult task without expert help. With Phone Direct, we can guide you to acquire a strong customer base and ensure your business goes all the way to the top.
• Order management: one of the most basic yet vital parts of running an e-commerce business is ensuring that your orders are managed efficiently. Phone Direct can help you to implement an efficient order management system that will streamline this process. Our highly effective order management solutions can oversee orders from start to finish, including order placement, order fulfillment and post-delivery responsibilities.
• Adapting: the e-commerce world is an unpredictable place where patterns and trends can change in an instant. You need an e-commerce management company like Phone Direct that can help you to keep up with the times. Our services are highly adaptable and can shift according to changing technology. We will help your business remain one step ahead of the competition.

Is e-commerce management for you?

Not every company has the need for a dedicated e-commerce management system. However, if you sell products online or are thinking about making a foray into the online world, an e-commerce management provider like Phone Direct could be a game-changer.

• Streamline your business
• Automate important processes
• Cost-efficient management

Our experts can analyze your business and identify key areas of change in implementation. We provide bespoke solutions for our clients, as we understand that every business is unique and has its own requirements.

Having an e-commerce management system in place can make a huge difference. It can take the burden off your shoulders and allow proven professionals to handle everything on your behalf.

Why choose Phone Direct

Phone Direct is an experienced e-commerce management provider that can help you grow your online business. We have many years of experience in the industry staying ahead of trends and implementing effective solutions.

We work with many top clients across various sectors, so our experienced team can always deliver the best results no matter what business you’re in.

We have consistently delivered effective and reliable results for our clients, giving us one of the best reputations in the country. Our long list of positive reviews and testimonials prove just how effective and reliable we are in what we do.

Some of our services include:

• E-commerce management: we are one of the leading e-commerce management providers in the UK. Our state-of-the-art strategies and initiatives can help your company stay ahead of the competition. We draw upon both innovative and conventional strategies to implement a bespoke e-commerce management plan at your company.
• Always available: at Phone Direct, we pride ourselves on always being there for our clients no matter what. Our customer service team can be reached at any time and will immediately get to work on solving your problems. Our e-commerce management systems will always be active, so your business can continue operating throughout the day and night.
• Integrated solutions: we understand that succeeding as a business involves putting every piece of the puzzle together. At Phone Direct, we can offer our e-commerce management system together with other important services, like call answering services, social media management and live chat support. This will ensure your company runs in a streamlined, cost-efficient manner that will help you in the long term.
• Affordable services: our highly effective e-commerce management systems are available at a competitive rate, so your business can benefit without paying too much. We pride ourselves on delivering fantastic results at an affordable rate. We have worked with businesses of all sizes, including startup companies and established national companies.
• Expert guidance: Competing in the world of e-commerce can be tough if you don’t know what you’re doing. When you work with Phone Direct, you will have access to some of the brightest minds in the e-commerce industry. Our seasoned veterans bring decades of experience in e-commerce, so we can help your company to implement the right strategy to move forward.

Get started today

If you are looking for a world-class e-commerce management solutions partner, Phone Direct is the ideal company for you. We have worked with many different types of organizations and businesses over our years in e-commerce.

We can help your company to establish itself online quickly and efficiently, in a cost-effective manner. We offer some of the most competitive rates in the industry today.

Contact us

Give us a call if you’re interested in learning more about our services. Someone from our team can discuss your options immediately and get your e-commerce management solutions started.

Visit our website if you want to know about our many excellent services. We can also help you with call center solutions, call answering services, order management and many other important services.

Best of all, we offer our clients flexible plans so they can choose a payment plan that suits their needs. Go monthly or open up a pay-as-you-go account to get started with Phone Direct today.

Order management has become one of the most crucial systems in businesses dealing with a high frequency of orders, such as retailers and e-commerce companies. 

An order management system allows your business to keep track of every order from start to finish, giving you a high level of control, organization and insight.

Phone Direct can offer world-class order management system services on behalf of your company. We can take care of this process from beginning to end, letting your company benefit from our experience and knowledge.

If you are looking for a partner offering order management solutions, get in touch with Phone Direct today to learn more.

What is order management?

Order management, or an order management system (OMS), is a digital system that manages and tracks orders from beginning to end.

This system will involve tracking every single piece of information and process from the start of an order, such as order placement, fulfillment, shipping and arrival.

Without an effective order management strategy in place, businesses can operate in an efficient manner and lose ground on competitors.

However, with an order management provider like Phone Direct on your team, you can benefit from the expert and efficient processes that have defined our service.

Order management features:

• Placement: an order management system will log an order as soon as it is placed by a customer or client. This will be the beginning of the order process and will signal your company to move on to the next phase.
• Fulfillment: over the fulfillment phase, the product or service will be shipped or provided to the customer. An order management system will streamline this entire process, taking care of the paperwork, such as invoices, and system logs.
• Inventory: making sure you keep a close eye on your inventory is a vital process for many businesses. Inventory management allows your business to keep track of all of your products, and generate sale estimates and other tasks. An order management system will automate this process and offer a much more accurate figure of your inventory.
• Financial: integrating the financial side of running a business is also a key part of order management. A good system, like the one provided by Phone Direct, will integrate financial processing, such as payment, billing and outstanding balances.
• Post-delivery: your responsibilities as a business are not immediately over once the product arrives with the customer. There are also important services you need to offer after delivery. For example, customer service, handling any returns and other queries are key parts of the post-delivery process.

Why is order management important?

Having an efficient order management strategy in place can prove the difference between success and failure.

• Keep track of orders
• Optimize your back-room process
• Automated features
• Post-delivery services
• Integration with other systems

With recent technological and digital innovations enabling companies an unrivaled level of online efficiency, it would be a waste not to take advantage of some of the fantastic order management systems out there.

Phone Direct has many years of experience providing order management services in the UK. We work with some of the best clients in the country, so our experts are experienced and know exactly how to help you succeed.

Some of the key advantages of order management include:

• Efficiency: there are few things more important to business than the overall efficiency of your operation. Being able to offer your services and products at a more efficient rate will drive up your profit margins and lead to success. It will also allow you to deliver your products and services more quickly to customers, creating a more satisfied customer base.
• Cost-cutting: with an integrated order management system handling your orders from start to finish, you can eliminate many of the obsolete and expensive aspects of running a business. With Phone Direct, every part of the order will be handled, so you don’t have to compartmentalize each process. It is far more cost-efficient to integrate a unified order management system like Phone Direct into your company.
• Avoiding error: with an order management system in place, you can reduce human error and ensure that your business provides reliable services and products. An efficient management system will help you to avoid mistakes, such as sending out the wrong products or forgetting to ship orders. This will help you in the long run by enhancing your reputation and making your customers happier.
• Free up time: There is no doubt that tracking and fulfilling an order from start to finish in a conventional way can use up a lot of time and resources. However, with an automated order management system at your company, most of the work will be done on your behalf. This will give you the freedom to dedicate yourself to other areas of your business that demand your attention.

Choose Phone Direct

If you need a proven and reliable order management company, Phone Direct is the best partner for you. We have many years of experience offering order management services in the UK. We work with all kinds of businesses, small and large, across different sectors in the UK.

We strive to deliver the highest quality services for our clients. We stay in close communication with our clients and build a strategy that suits your business’s strengths.

• Best order management services
• Decades of experience
• Cutting edge technology
• Affordable rates

Our highly trained experts draw upon decades of experience in the industry. We use innovative strategies along with tried and tested approaches to devise bespoke order management solutions.

Take your business to the next level with Phone Direct. Our order management solutions will streamline your entire business and help you to provide more efficient, cost-effective and reliable services and products.

Contact us

You can pick up the phone and speak directly to Phone Direct today. One of our friendly team will talk you through the process and discuss your options.

You can also contact us by email. Someone from our team will get back to you soon as we can. If you are looking for a reliable, long-term partner in order management, Phone Direct is happy to discuss your options.

We offer a very affordable and proven management service that can help you take your business where it needs to go.