Call Answering

We make sure that you're happy with your call handling preferences before we go live, so something may change after we get started. From there, you'll have the ability to set specific call handling preferences for any of your incoming calls. Choose to send only unanswered or engaged calls to us, or all calls.

Why choose a Telephone Answering Service?

With how busy life has become, it can be hard to respond to phone calls, texts, and emails. Our professionals at the Telephone Answering Service specialise in this area, so contact us for more information today!

• Phone Direct helps you answer more calls, so you can grow your business! We provide live UK based staff to answer your incoming calls, so you don't have to worry about being able to take every call. With one of our plans, it only costs a few pounds per day.
• We're UK's #1 telephone answering service, Transform your business with our telephone and Call Answering Services.
• We've harnessed the power of technology to answer your calls and provide you with a live greeting. Thanks to our service, you'll never have to worry about disconnecting your call.

What is a telephone answering service? Everything you need to know before signing up…

Simply choose the unique voice and persona you want to represent your business, and a Phone Direct PA will answer all your inbound calls. Whether you're pressed for time or eager to give your customers personalised attention, they'll be there to help. Receive an email when they call and add notes to help prioritize their needs.

Are you curious about telephone answering? Here's everything that you need to know before signing up.UK Call Answering Service That Provides The Best Customer Service. A telephone answering service tailored to your needs, We work with clients and partners to....We cover every industry and profession. Transform your business with Phone Direct.

Benefits of using a telephone answering service

1. Some of the benefits of using an answering service are:
2. Professional live receptionist services
3. Allows your business to focus on what really matters
4. Keep every lead or enquiry
5. Have unlimited access to full call recordings.
6. Never Missed valuable calls again
7. Divert all your calls when you are away
8. Impress your callers
9. Answer your calls professionally around the clock, 365 days a year
10. Get a business landline number, without needing a landline

Our technology is always evolving to meet the needs of our clients }

Though technology has advanced, people are still focused on personal interactions with other people, The global economy is always evolving and changing. Because of this, businesses now operate and communicate globally. As remote and flexible working becomes more common, it won't be going anywhere soon.

Sectors and industries who use a telephone answering service…

• Property
• IT Support
• Finance & Accounting
• Marketing & Advertising
• Legal
• Business Support & Consultancy
• Manufacturing & Trades
• Small Businesses
• Large Enterprises

Inbound call handling for every size of business

As your Call Answering partner, we will partner with you to learn the way your business operates. You can also show us how to do specific tasks that only you can teach us. During your complimentary trial, our fully trained phone answering PAs will answer all your calls for you just like they were in-office staff members.

How a Telephone Answering Service Saves You Money

Telephone answering services can save you money and free up your time, which is especially important if you're juggling multiple jobs. Trying to juggle a day job with a side hustle is tough- but now you can save time by taking calls during off hours and paying for Call Answering Services to pick up.

How much does a business telephone answering service cost?

Personalized business phone answering rates vary depending on the length of your calling hours, the numbers of extensions and outside lines you require, and how many callers are handled at one time. Our Package start from £12.99 a month.

Your business is unique, so it's important for us to understand what makes it tick. It's necessary for us to know what you value, the complexity of your needs, and when our services are needed so that we can custom-build a perfect solution based on per minute billing.

Divert All Your Calls To Us - Just Focus On Grow Your Business {Call_Answering}

You can set your diversion number to be a personalised extension or number. Calls on your personal line will pop up on Phone Direct so you can answer them in your company name. You can control the diverts on your phone line by entering your phone's keypad. You can choose to divert all calls to us, or only those when your line is engaged or unanswered. Your call will be immediately answered by one of Phone Direct PAs. Each PA knows your information before answering the call, and each PA is part of a team of four to provide continuity of service.

 24-hours, 7-days call answering service {C

For our customers, we offer 24-hour, 7-day service year-round. No matter when your customers call, they’ll always have someone to talk to – and it won’t cost them a thing! Our PAs answer calls around the clock for no additional charge – it’s all part of our service as standard. NEVER miss a call again! By enabling our telephone answering service, you can ensure that all of your customers will speak to a human at the other end of the phone, helping to provide an amazing customer service experience for all.

Best Customer Service & Cost Effective Transparent Phone Answering Pricing

Offering customer service is an integral part of running a business, but it isn't always easy. A telephone answering service is an outsourced service that can help alleviate this problem by taking your customer's calls. A telephone answering service has been around for a while now - Phone Direct has been around for more than 10 years! With the development of modern technology, the idea of a telephone answering service has become increasingly popular for businesses that don't have time to answer every phone call. Our 24-hour, 365-days-a-year service frees up your time by answering every incoming call and screening calls you don’t want – and at an affordable price too. That's why our services are so popular among small and medium sized businesses.

Start Your Free Trial Today

Interested in finding out more about our telephone answering services? Get in touch with our friendly team. They'll be happy to answer all your questions and talk with you about how we can assist you and add value to your business.