Social media has become one of the most important areas for a business to focus on in recent years. As social media has become increasingly prominent in the last decade, businesses have utilised social media as a form of attracting customers, generating sales and gaining recognition.
If you’re looking for an experienced social media management partner, Phone Direct is the ideal company for you. We are experts at implementing social media strategies that can take your business to the next stage.
Phone Direct works with many of the best clients in the UK providing a range of services. We can also provide order management, call answering, live chat, e-commerce management and many other excellent solutions for your business.
What is social media management?
Social media management refers to overseeing the social media channels at your company. Companies that operate online will usually have at least one profile on a top social network, such as Facebook, Twitter, Instagram or LinkedIn.
Phone Direct can devise expert strategies to help you optimise your social media channels and attract new customers and clients.
We can also handle the day-to-day upkeep of your social media channels, helping you to stay in contact with your customer base and deal with any inquiries.
Some of our services include:
- Setting up: if you haven’t explored your social media possibilities, Phone Direct can help you to do just that. We can identify the best social networks for your business and help you to set up your profile. This will allow you to establish a presence online and attract as many customers and clients as possible.
- Management: we know that managing your social media network can be a difficult, time-consuming task. This is why Phone Direct will do all of this on your behalf so you don’t have to. We can manage every aspect of your social media profiles, from interacting with customers to making updates. This will give you the time you need to focus on other aspects of your business.
- Strategy: having an efficient social media management strategy is absolutely crucial if you wish to optimize your social media plan. At Phone Direct, our seasoned veterans bring years of experience and expertise in social media. We can use our knowledge to implement a bespoke social media strategy at your company and bring the best out of your business.
- Interaction: nowadays, a large number of customers choose to interact with businesses over social media, instead of conventional channels like telephone, email or online help forms. Because of this, it is crucial that your business can maintain an active presence on social media channels. Phone Direct will answer all queries from customers to ensure you remain in close communication with them. This will help you to build a rapport with your customer base and establish trust.
- Marketing: having an effective marketing plan is one of the best tools to utilise all of the possibilities of social media. Businesses are increasingly relying on social media to bring in new customers and conversions. Phone Direct will help your business to come up with an effective marketing strategy that will appeal to your customer base and help your business prosper.
How important is social media?
The latest statistics show that there are 45 million active social media users in the UK, with 65 million internet users overall. This is a massive market that businesses need to tap into if they want to maximize their success.
Without attempting to tap into the social media market, your company risks losing ground on your competitors.
- Access millions of new customers
- Stay connected with your base
- Advertise your products
- Generate new leads
- Grow your brand
However, if you do plan on venturing into social media, you need a professional company to provide high-quality social media management services.
Phone Direct will handle the entire social media management process from start to finish. We can take care of everything in an efficient and expert manner to help your company grow.
Why Phone Direct
If you want to maximize your utilization of social media, working with a professional social media management team like Phone Direct is important.
Having experts on your team will ensure you implement the correct strategies for social media. It will also ensure you can manage your own workload by outsourcing to a professional provider like Phone Direct.
Phone Direct can offer:
- Efficient service: we pride ourselves on delivering high-quality results with a quick turnaround. You won’t be hanging around for weeks or months waiting for results. Phone Direct can get working on your social media management needs immediately and you’ll start seeing results.
- Cost-effective: at Phone Direct, we offer some of the most competitive pricing in the industry today. You can pick one of our flexible payment plans and get your social media management package up and running. Join us on a monthly basis or pay-as-you-go basis and benefit from some of the most affordable prices in the UK.
- Proven results: over our years in the social media industry, we have consistently delivered fantastic results for our clients. We have experience working with businesses across a wide range of sectors, so we know what it takes to help all types of businesses succeed online.
- Availability: at Phone Direct, we will always be available for our clients no matter what. We can provide our social media management services 24 hours a day, seven days a week. You will never be left in the lurch when you join us.
Join Phone Direct today
You can easily become a part of the Phone Direct family by contacting Phone Direct today. Our friendly customer service agents are always available to hear from prospective clients.
We are interested in working with businesses across the UK. Give us a call or send us an email to learn more.
You can also visit our website where we offer a more detailed insight into our services. Integrate our social media management services into your business today.